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Gail Thibert from Loughton got back £17,800 from Barclays

Gail inherited some money from her late mothers estate back in 1998 and Barclays suggested she should meet with a financial adviser to discuss the options she had.

She was advised to invest a total of £30,000 into Barclays Managed Growth Fund. Gail had never been in a position to invest previously and she was happy to accept the financial adviser’s recommendation. Gail kept her investment in place for a number of years, taking withdrawals when she needed to for home improvements. When she cashed it in she got back £27,650, resulting in her losing money across the 5 years she had invested.

Gail contacted Goodwin Barrett after hearing our radio advert. Gail was classed as a cautious investor as she wanted to limit the risk she was taking and this was appropriate for someone investing for the first time. However, the Managed Growth Fund that was recommended to her was totally invested in shares and contained much more risk than a cautious investment.

We sent our claim to Barclays explaining that Gail was advised incorrectly to take this higher level of risk.

Barclays investigated the advice they had given Gail over 20 years earlier and agreed with our findings paying out £17,830 in compensation.

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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
William Thornley from Bolton got back £21,400 from Halifax
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Alan Parton from Bolton got back £15,500 from Lloyds
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
Stuart Snowden from Hull got back £7,000 from Santander
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
William Miller from Yeovil got back £37,900 from Lloyds
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Margaret Long from Stockport got back £1,500 from RBS/Natwest
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Janet Rynkiewicz from Manchester got back £26,700 from Halifax
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Fred Hardman from Rossendale got back £6,916 from Halifax
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,000.
Stephen Montague from Hull got back £10,000 from Lloyds

Figures shown are before the deduction of our fee.